OK, I had a Neurologist Apt. on June 22nd as you know if you read my last post. We agreed to have some MRA’s/MRI’s scheduled and performed. That should only take apx. 3-6 working days cause the medical Dr’s. office has to get authorization from the insurance company first in order to schedule it. Yes, I have insurance now. After a week, I began calling the Dr.’s office to get an update and push them along. Thing is, nobody at the office ever actually answers their phone. It goes to a scheduling operator first & then I get transferred…. to an answering machine. I’ve left about 10 messages in the last 2 1/2 weeks and I’ve gotten not ONE returned phone Call!!! I’m dealing with the same, but new, medical nuisances. They’re just in a new manner.
All the while, my head has been pounding! I take that back… just a few days (like this one) it has been highly intense. The other days are tolerable. This pain, the intense pain, raises many FEELINGS. Obviously the pain is one, but familiarity makes me scared! So much time as passed and I still do not have a definitive answer. I’m not starting over, but it certainly feels like it.
I finally got someone on the phone last Friday, but of course who I need to deal with was and still is out of the office until Tues. July 13th. As far as I am concerned, this is service, this non promptness, not returning phone calls, etc. is unacceptable… I suppose I will literally go to the office tomorrow and make this happen.
All the best,
Sabin
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July 13, 2010 at 12:18 am
dannyphee
dude, I hope you’re able to find out what the problem is and get it fixed soon. Good luck friend. Your in my prayers.